Question 1

How quickly can you fix my stuck doors?

Accepted Answer

We understand that a stuck garage door is more than an inconvenience—it's a security concern and can disrupt your entire day. That's why our rapid response team is equipped to handle emergencies quickly. For most stuck door situations, we can have a technician at your location within 1-2 hours during business hours. Our service trucks are fully stocked with common parts like springs, cables, rollers, and opener components, which means most stuck door repairs can be completed in a single visit, t

Question 2

What causes stuck doors in garage doors?

Accepted Answer

Stuck garage doors can result from several common issues, and understanding the cause helps us provide the right solution: Broken Springs - The most common cause. Torsion or extension springs bear the door's weight, and when they break, the door becomes too heavy to lift. You may have heard a loud bang when the spring snapped. Track Misalignment - If the vertical or horizontal tracks become bent, warped, or misaligned, the door can bind or get stuck partway through its travel. Worn Rollers - Pla

Question 3

Do you offer financing for new wood door installations?

Accepted Answer

Yes, we understand that a new garage door is a significant investment in your home, and we want to make quality doors accessible to every homeowner. We offer several financing options to fit your budget: Flexible Payment Plans - We work with trusted financing partners to offer plans with competitive interest rates and terms ranging from 6 to 60 months. Same-As-Cash Options - For qualified buyers, we offer promotional periods where you can pay off your purchase with no interest if paid within the

Question 4

How often should I have my garage door serviced?

Accepted Answer

We recommend professional garage door maintenance at least once per year to keep your door operating safely and efficiently. However, the ideal frequency depends on usage: Light Use (1-2 cycles per day) - Annual maintenance is typically sufficient. Moderate Use (3-4 cycles per day) - Consider twice-yearly service for optimal performance. Heavy Use (5+ cycles per day) - Quarterly inspections help catch wear before it becomes a problem. Our comprehensive maintenance service includes lubrication of

Question 5

What brands of garage doors do you install and service?

Accepted Answer

We install and service all major garage door brands, giving you the flexibility to choose the perfect door for your home and budget. Our expertise includes: Top Brands We Install: Clopay, Amarr, Wayne Dalton, CHI Overhead Doors, Northwest Door, Martin Door, and many more. Opener Brands: LiftMaster, Chamberlain, Genie, Craftsman, Linear, and others. Materials: Wood, steel, aluminum, fiberglass, and composite garage doors in various styles including traditional raised panel, carriage-house, contem

Question 6

What is included in your 5-year warranty?

Accepted Answer

Our comprehensive 5-year warranty covers both parts and labor for our installations, giving you complete peace of mind: Coverage Includes:
- All installed parts including springs, rollers, cables, and hardware
- Opener motors and control boards
- Labor for any warranty-related repairs
- No deductibles or service call fees for warranty work What's Protected:
- Manufacturing defects in materials
- Installation workmanship
- Premature part failure under normal use How It Works:
If you experience an

Question 7

Do you provide emergency service on weekends and holidays?

Accepted Answer

Absolutely! Garage door emergencies don't follow a schedule, and neither do we. Our 24/7 emergency service is available: - Nights after regular business hours
- Weekends (Saturday and Sunday)
- All major holidays
- During severe weather events What Qualifies as Emergency Service:
- Garage door won't close (security risk)
- Door is stuck open and you can't secure your home
- Broken springs making the door inoperable
- Vehicle trapped inside or outside the garage
- Safety sensor failures creating

Question 8

How long does a garage door installation take?

Accepted Answer

Most residential garage door installations are completed in a single day, typically within 3-5 hours. Here's what to expect: Standard Single Door: 2-3 hours
Standard Double Door: 3-4 hours
Custom or Complex Installations: 4-6 hours
Full System Replacement (door + opener): 4-5 hours Installation Day Timeline:
1. Technician arrives and reviews the work order with you
2. Old door is carefully removed and disposed of
3. New door sections are assembled and installed
4. Springs, cables, and hardware a

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